Policy for Buyers

Effective Date: [14-06-2025]

Welcome to Namy! We’re excited to offer you a unique selection of thrift clothing sourced from trusted suppliers. This Buyer Policy outlines the terms under which you (the buyer) engage with our website, www.Namy.in, and what you can expect when shopping with us.

1. Product Condition & Description

  • All products sold on Namy are pre-owned (thrift) unless explicitly stated otherwise.

  • We carefully inspect each item and provide honest descriptions and photos to help you make informed decisions.

  • As these are thrift items, minor signs of wear may be present. We do our best to disclose any noticeable flaws in the product listing.

2. Order Processing & Shipping

  • Orders are typically processed within [X] business days after payment is received.

  • We ship throughout [India/Your region], and delivery times may vary depending on your location.

  • You will receive a tracking link once your order has been shipped.

3. Payments

  • We accept secure online payments through [list your payment methods, e.g., UPI, credit/debit cards, Razorpay, etc.].

  • All prices listed on our website are in [INR or other currency] and include applicable taxes unless stated otherwise.

4. Returns & Refunds

  • Since we sell thrift clothing, we encourage buyers to read descriptions carefully before placing orders.

  • Returns may be accepted within [X] days of delivery if the item received is damaged, not as described, or incorrect.

  • Refunds will be processed to the original payment method once we verify the returned item.

For full return terms, please see our Return & Refund Policy.

5. Buyer Responsibilities

By placing an order on Namy, you agree to:

  • Provide accurate shipping and contact information.

  • Read product descriptions carefully before purchasing.

  • Reach out to our support team in case of any issues before initiating third-party complaints or chargebacks.

6. Prohibited Conduct

Buyers are not permitted to:

  • Attempt to resell items from Namy using our brand or images.

  • Use the website for fraudulent purposes.

  • Misuse the return policy for worn or altered items.

7. Policy Updates

This Buyer Policy is subject to change without notice. Please review this page periodically for any updates. Continued use of our website means you agree to the most recent version of this policy.

Disclaimer: Namy is not affiliated with or sponsored by any clothing brands. All thrift items are sourced independently and sold “as-is.” We make every effort to ensure quality and transparency in every purchase.